Overview
Microsoft Teams Phone Standard is the Microsoft license that turns Teams into a business phone platform with cloud PBX functionality. Instead of running a separate office telephony system, organizations can manage calling inside the same Teams environment they already use for chat, meetings, and collaboration.
This license is aimed at businesses that want to modernize business voice without keeping a traditional PBX at the center of the setup. It is especially relevant for companies that want users to place, receive, transfer, and manage work calls from the Teams app across laptops, mobile devices, and supported desk phones.
For buyers researching Microsoft Teams Phone Standard Canada, the key idea is simple: this SKU provides the phone system layer, while PSTN connectivity can be added in the way that best matches the organization’s telecom model.
Best For
- Businesses replacing an aging PBX or moving away from a hardware-heavy office phone deployment.
- Organizations that want one business calling experience across desktop, mobile, and certified Teams devices.
- Companies that need a Teams PBX Canada setup but want flexibility in how external calling is connected.
- IT teams that want calling workflows such as transfer, forwarding, shared handling, and centralized voice management inside Teams.
Included Features
Microsoft positions Teams Phone Standard as a native cloud calling layer for Teams and lists it in Canada at CAD $13.60 per user/month, billed annually. The license adds business telephony capabilities to Teams rather than acting as a separate standalone phone product.
That makes it a practical fit for organizations looking for a Microsoft business phone system that stays inside the Microsoft collaboration stack instead of splitting calling into a different platform. Users keep working in Teams, while IT gains a clearer and more centralized voice model.
Microsoft also separates the phone system license from the PSTN connection itself. In practice, that gives businesses more freedom when planning cloud calling Microsoft deployments because they can match the Teams Phone license with Microsoft Calling Plans, Operator Connect, Direct Routing, or other supported connectivity paths.
Key Benefits
- Moves business telephony into the same interface employees already use every day for collaboration and meetings.
- Reduces dependence on a traditional PBX model while keeping enterprise-style phone capabilities in place.
- Allows the organization to choose the external calling model that fits its budget, carrier preferences, and operational needs.
- Provides a clear option for businesses comparing a Microsoft Teams Phone system for business Canada scenario with teams phone vs traditional PBX decisions.
Licensing and Connectivity
In Canada, Microsoft Teams Phone Standard is priced at CAD $13.60 per user/month with annual billing. Microsoft also documents prerequisite licensing for Teams Phone Standard, which means this product is used alongside an eligible Teams or Microsoft 365 base license rather than by itself.
For organizations checking Teams Phone pricing Canada, it is important to understand that this SKU does not automatically include PSTN service. If the business wants users to make and receive calls to external phone numbers, it must add a connectivity option such as Microsoft Calling Plans, Operator Connect, or Direct Routing.
For companies planning to buy Teams Phone Standard, this structure is often an advantage rather than a limitation, because it separates the phone system license from the carrier decision and makes the rollout easier to tailor to local business and telecom requirements.