Custom Business Apps and Process Automation Using Built-in Office 365 Tools

Business Process Automation (BPA) technology revolutionizes workflows, improves quality, and reduces costs wielding cutting-edge digital solutions.

Benefits of BPA:

• Eliminates repetitive manual tasks.
• Speeds up information processing.
• Creates a unified information space.
• Automates report generation.
• Enhances database usability and accuracy.
• Reduces human error.
• Increases employee efficiency.
• Integrates standardized processes across departments.

Our solution leverages Microsoft services such as PowerApps, Flow, SharePoint Online, Exchange Online, Dynamics 365, and Power BI, with the ability to connect to platforms including Twitter and Facebook. We'll work closely with you to design a customized solution to optimize your operations.

Responsibilities:

IT Partner:

• Collaborate on the statement of work.
• Design a development plan.
• Engineer tailored solutions.
• Provide user-friendly instructions.
• Offer ongoing support after implementation.

Client:

• Coordinate resources and schedules.
• Appoint a dedicated point of contact.
• Provide necessary information for the statement of work.
• Grant access for implementation.
• Coordinate external vendor resources.
• Configure network equipment.
• Review and approve deliverables.
• Manage change management tickets.

Prerequisites:

Must have the appropriate Microsoft 365 subscription or be willing to purchase it.

Exclusions:

• Licenses and subscriptions.
• Staff training.

Plan:

• Kick-off meeting.
• Create a statement of work and development plan.
• Manage development process.
• Implementation and testing.
• Issue verification and resolution.
• Project closure and acceptance.