SharePoint Engineer as a Service
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$175
ADD TO CART
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Our aim is to assist your SharePoint Online or on-premises engineers in their daily tasks.
IT Partner Responsibilities:
- Providing day-to-day SharePoint support.
- Creating and maintaining sites by utilizing available templates.
- Offering end-user support for existing SharePoint functionality.
- Assisting users in utilizing SharePoint features for new business requirements.
- Promptly resolving trouble tickets.
- Conducting regular backups of sites.
- Implementing integrated monitoring and management.
- Performing technical and services pack updates when available.
- Ensuring disaster recovery and business service continuity.
Client Responsibilities:
- Appointing a dedicated point of contact to collaborate with IT Partner, coordinating external vendor resources and schedules.
- Configuring networking equipment such as load balancers, routers, firewalls, and switches.
- Granting access to physical and virtual servers, systems and services as required.
- Providing remote and/or physical access to the necessary and systems to finalize the process.
Not Included in this Project:
- Training customer teams.
- Configuration of desktop software settings.
- Addressing issues unrelated to SharePoint.