Windows Autopilot - Initial Setup

We'll organize, craft, and execute a Windows Autopilot setup, streamlining device setup and reuse. This solution operates without any extensive infrastructure, allowing for a seamless Windows deployment to PCs globally, anytime.

Windows Autopilot, an innovative cloud-based technology integrated into Windows 10, transforms the setup and tuning of devices. By harnessing the power of seamless internet connectivity, it empowers users to effortlessly configure devices without continuous oversight from administrators or IT specialists. Utilizing sophisticated tools such as Azure Active Directory and Mobile Device Management, devices seamlessly enroll during the initial setup, straight out of the box.

The implementation of Windows Autopilot introduces a range of capabilities, reshaping the traditional setup process. It enables personalized initial experiences and automates device configuration. Notably, Windows Autopilot seamlessly integrates with modern management solutions, including:

Instantly presenting organizational branding to users upon their first login, configured through Azure Active Directory.

Automatically enrolling devices in Microsoft Intune or similar MDM solutions via Azure Active Directory.

Immediately applying device configurations, policies, and applications defined by Intune or equivalent MDM solutions upon the first user login, ensuring devices are ready for immediate use.

Our objective is to ensure that devices are prepped and primed to allow for a seamless user experience, eliminating the need for manual adjustments, reliance on local resources, or physical presence within organizational settings.

IT Partner responsibilities

We don't need administrative access to the customer's AAD or MDM environment to register devices.

Project Kickoff:

Initiate the project with a kick-off meeting to align objectives and expectations.

Plan and Schedule:

Develop a comprehensive project plan and schedule to guide the implementation process.

Engage with Hardware Provider:

Communicate with the hardware provider to gather essential information for seamless integration.

Procurement Strategy:

Evaluate options between a one-time purchase or a Device as a Service (DaaS) model for hardware acquisition.

Device Identification:

Collect hardware IDs from existing devices to streamline the registration process.

Autopilot Profile Configuration:

Customize Autopilot profiles and settings to suit specific requirements and workflow.

User Assignment:

Assign users to designated Autopilot-enabled devices for efficient deployment.

Issue Escalation:

Promptly escalate any encountered issues to Microsoft support for swift resolution, if necessary.

Implementation Guidance:

Provide expert advice and guidance to address any implementation challenges effectively.

Project Closure:

Conclude the project with thorough testing and acceptance to ensure successful deployment and integration.

Client Responsibilities:

• Coordinate internal resources and staff schedules for effective collaboration.
• Designate a dedicated point of contact to streamline communication with IT Partner.
• Manage external vendor coordination and scheduling as and when required.
• Configure network equipment, including load balancers, routers, firewalls, and switches, if required.
• Review and approve engagement deliverables in a timely manner.
• Manage change management tickets within your environment for seamless integration.
• Grant access to physical and virtual servers and facilities as needed.
• Unbox and connect new devices to the network infrastructure.
• Provide detailed information on PC setup and software requirements.
• Resolve basic tickets using end-user adoption instructions provided by Microsoft.
• Provide end-user support as needed.

Prerequisites:

• Subscription to one of the following plans in your Azure AD tenant: Enterprise Management and Security (EM+S) (E3 or E5), Microsoft 365 Enterprise (E3 or E5), or Microsoft 365 Business (with Microsoft 365 Apps for enterprise).
• Ensure adequate permissions for Azure portal access.
• Utilize Intune service or an alternative MDM solution for effective device management.
• Obtain necessary rights for the Windows Store for Business.
• Confirm device compatibility with Windows Autopilot as supported by Microsoft.
• Ensure devices run on Windows 10 version 1809 or higher.
• Supported editions include Windows 10 Pro, Pro Education, Pro for Workstations, Enterprise, Education, and Enterprise 2019 LTSC.
• Network configuration must meet the requirements as specified on the Microsoft Website.

Additional Cost Items Not Covered:

• Implementation of Microsoft Intune.
• Migration of local documents and data.
• Windows 10 upgrade.
• Support for existing Windows 7 and Windows 8 devices.
• Firmware installation on desktops or network hardware devices.
• End-user teams training.
• On-site presence (if requested, will be billed separately).
• Costs for hardware, software, and Office 365/Azure subscriptions.
• Any items not explicitly outlined in the scope of work.

Project Closeout:

Upon completion of the project, a comprehensive project closeout report will be provided. This document will furnish detailed insights into the final project status, including evidence of meeting the acceptance criteria, addressing outstanding issues, and the final budget. Supplementary documentation can be furnished upon request, subject to an additional fee.

Plan:

• Tailored to your organization's specific needs, the plan may include:
• Project kick-off meeting to align project objectives.
• Thorough review and revision of the project schedule to ensure timely delivery.
• Planning and development phase to define project goals and deliverables.
• Collaboration with hardware providers for seamless integration.
• Collection of device information for smooth deployment.
• Customization and management of Autopilot profiles for optimal performance.
• Rigorous testing and monitoring of device deployment for efficiency.
• Timely problem-solving to address any challenges encountered.
• Provision of detailed use case documentation for future reference.

Success Criteria:

• Development and approval of the implementation plan, ensuring alignment with project objectives.
• Configuration of Microsoft 365 tenant and Azure services to support Windows Autopilot seamlessly.
• Successful deployment, repurposing, or disposal of supported devices in accordance with the project scope.
• Initiation of a post-implementation consulting and support period to facilitate smooth transition and ongoing support.