The Journey from Skype for Business to Microsoft Teams. Pilot.

Discover the transformative potential of Business Process Automation (BPA) as a strategic fusion of business process management, and advanced IT systems. Our innovative solutions are tailored to enhance your organization's performance, work quality and cost-efficiency, making operations smoother and more efficient than ever before.

Unleash the Power of Business Process Automation:

• Streamline and automate time-consuming manual tasks.
• Accelerate the processing and transmission of critical information.
• Ensure seamless integration across departments, creating a cohesive information ecosystem.
• Generate automated reports and documents effortlessly, saving time and resources.
• Enhance database functionality for accurate, reliable, and consistent results.
• Minimize the risk of human error, ensuring precision and reliability within every operation.
• Boost employee productivity and efficiency, empowering your workforce to achieve more.
• Harmonize your organization with standardized processes and systems, promoting cohesion and collaboration.

Our mission is to meticulously plan, design, and implement a suite of automation services customized to meet your organization's unique requirements and goals.

Responsibilities:

IT Partner:

• Develop and deploy custom approval workflows for new SharePoint items, complete with email notifications and an intuitive Approvals Centre.
• Implement one-click time and location tracking, seamlessly logging data into Excel tables for effortless analysis.
• Introduce real-time notifications for new sales leads generated through Dynamics 365 or Salesforce, ensuring swift follow-up action.
• Configure alerts for negative social media mentions on platforms such as Twitter and Facebook, preserving your brand reputation.
• Simplify user creation and approval processes, streamlining operations, and improving efficiency.

Client:

• Coordinate resources and schedules efficiently to support the implementation process.
• Designate a dedicated point of contact for seamless collaboration with our team.
• Provide necessary access and rights for implementation, ensuring smooth integration and deployment.
• Manage external vendor resources and timelines effectively, ensuring project milestones are met.
• Promptly review and approve deliverables to keep the project on track.
• Oversee and approve change management tickets within the client environment, ensuring alignment with organizational objectives.

Prerequisites:

• Access to an appropriate Microsoft 365 subscription or readiness to obtain one.

Plan:

• Kick-off meeting to align objectives and expectations.
• Preparation of a comprehensive statement of work and development plan.
• Careful monitoring and control of the development process to ensure successful implementation.
• Thorough testing and verification to validate functionality and identify any issues.
• Resolution of any issues encountered during testing to ensure a smooth transition.
• Project closure and acceptance, marking the successful completion of the pilot phase.