Product return
Is it possible to get a refund for the purchased license?
Yes, refunds are possible in accordance with the company's refund policy when ordering Microsoft CSP licenses.
We understand that sometimes plans change! If you've placed an order for Microsoft CSP licenses and would like to request a refund, we're here to help.
Refund Eligibility:
- Refunds can be requested within 24 hours of the original purchase.
- Licenses must not have been activated or assigned to any user or service.
How to Request a Refund:
Simply contact our support team within the 24-hour window by emailing sales@ms-licenses.com with your order details. We’ll process eligible refunds within 3–5 business days.
Important Notes:
- After 24 hours, refund requests may not be accepted.
We’re committed to providing you with transparent and responsive service. Reach out anytime — we’re here for you.